Call 9-1-1 only for true emergencies

Calls to 911 are continuously prioritized among all other calls in the city to place
the highest emergencies first.

Tempe police non-emergency phone line

Tempe Police have a non-emergency phone line for concerns that are not true
emergencies: 480-350-8311. This line is staffed 24-7. Calls are prioritized from most to least urgent.

Tempe 311

Tempe 311 is the city’s “One Call to City Hall” service that addresses most non-emergency services residents could need. The service is staffed Monday through Friday, 7 a.m. to 5 p.m. Call 480-350-4311, visit tempe.gov/tempe311 , email tempe311@tempe.gov or use the Tempe 311 mobile app. Messages can be left 24/7. 

• Download the Tempe 311 app
• Call 480-350-4311
• Email tempe311@tempe.gov
• Relay Users: call 711

Start, transfer or stop service for water

Click here

Care & Hope Line

The community can call the 24/7 CARE & HOPE Line, 480-350-8004, to let the city know about a person in crisis or experiencing homelessness. For general concerns, email our HOPE homeless outreach team at HOPE@tempe.gov.