The Water Utilities Division of Tempe's Public Works Department supports public health, quality of life and economic vitality by providing superior customer service and high quality water, wastewater and stormwater services to the Tempe community, at a reasonable cost. These services are accomplished through the effective management, operation and maintenance of numerous complex infrastructure systems, rigorous testing and compliance with environmental regulations, maintaining a robust water resources portfolio, and ensuring the financial health of the city's water and wastewater utilities.

Learn about the important work that Tempe’s water professionals do and apply to join the team by visiting tempe.gov/PWjobs.

The 2023 Consumer Confidence Report is now available. The revised Drought Preparedness Plan and Water Resources Master Plan are also available. 

Important Contact Information

Turn on/ Turn off/Transfer service
Call Customer Service at 480-350-8361. Service cannot be requested online. View hours and guidelines on the Customer Service webpage. Si a usted le gustaría a la información en español, por favor comuniquese con la ciudad de Tempe a 480-3504311.

Utility billing questions
Customer Service 480-350-8361

PayUltilityBill

Report an emergency water outage or main break
Customer Support Line 480-350-2837, 24/7

Non-emergency 
Tempe 311 at 480-350-4311, 7 a.m. to 5 p.m., Monday-Friday

WaterSmart and leak alert questions
Tempe Water Conservation 480-350-8351

Report water waste, fire hydrant leaks and irrigation leaks
Tempe 311 480-350-4311 or submit service request

Drought Resiliency and Preparedness

Tempe is in Stage 0, also called Watch, of its Drought Preparedness Plan. To learn more, view this video.

Drought Resiliency and Preparedness Fact Sheets: 

drought preparedness Oct 2023

Utility Rates

For information on current utility rates, visit tempe.gov/UtilityRates.

For information on the 2021 Water and Wastewater Financial Model Update, visit the Utility Rate Study webpage. For more information on the 2020 Water and Wastewater Rate Study, please visit the Rate Study Archive webpage.

Helpful links and information

Water quality         Annual water reports         Water conservation

Stormwater          Water operations and treatment plants

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