Tempe 9-1-1 Ambulance

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ambulance, paramedic, EMT

 

Tempe Fire Medical Rescue has six ambulances with emergency medical services crews that respond to medical emergencies supplementing service provided by a private ambulance company under city contract.

 

Tempe 9-1-1 Ambulance is a fee-based service

Service fees for Tempe 9-1-1 Ambulance are set by the Arizona Department of Health Services through its Arizona Ground Ambulance Service Rate Schedule.  The fees are the same as those for the private ambulance company.

Tempe Fire Medical Rescue uses the service fees to support its ambulance service with a long-term goal of becoming self-sustaining through those revenues.  Fees collected go into an enterprise account called the Emergency Medical Transportation Service Fund.

Patient billing for ambulance service

Patients who had city-provided ambulance service will see a bill directly from Tempe Fire Medical Rescue.

ambulance, paramedic, EMTFees are based on services rendered and are typically dictated by procedures on the patient’s chart, and will closely follow billing regulations.  The fees are coded as such:

  • ALS (advanced life support) – serious or life-threatening illness or injury that requires a paramedic
  • BLS (basic life support) - illness or injury that is NOT life threatening but requires prompt attention that can be handled by an EMT.
  • Mileage - transport from the scene to a hospital. The mileage is charged down to the tenth of a mile. 

Patients are encouraged to check with their health insurance company to determine what emergency medical services are covered under their insurance plan.

Ambulance billing questions

For questions about your ambulance service billing, please contact the departments Emergency Medical Transportation supervisor Brandon Ramsey at (480) 858-7208 or email at brandon_ramsey@tempe.gov.

Medical Record Reports

If a patient would like their medical report, it can be obtained from the fire department’s Medical Services division by calling 480-858-7216 or by sending an email to EMSRecords@tempe.gov during business hours.