Bookshelf & Articles





How a Citywide Initiative Helped the City of Tempe Fleet
Improve Its Processes 

Thi Dao, Government Fleet
October 2012

Popular Titles



The Discipline of Getting Things Done                        

      Larry Bossidy & Ram Charan

People Patterns
A Modern Guide to the Four Temperaments      

  Stephen Montgomery, Ph.D.

Get Rid of the Performance Review!
How Companies Can Stop Intimidating, Start Managing -
and Focus on What Really Matters

  Samuel A. Culbert
with Lawrence Rout

The Facilitative Leader in City Hall
Reexamning the Scope and Contributions

  James H. Svara

Crucial Conversations
Tools for talking when the stakes are high

  Kerry Patterson, Joseph Grenny,
Ron McMillan, Al Switzler

The Tipping Point
How Little Things can Make a Big Difference        

  Malcolm Gladwell