Accessible Tempe

At the City of Tempe, accessibility is a part of everyday life. From accessible playgrounds to wide, flat cityscapes; from assistive listening devices to large print documents, we will provide the access that you need. We want everyone to be able to live, work and play in Tempe!

Requests for Accommodations

All you have to do is ask! Ask either the person in charge of the program that you want to access or contact us. Please allow as much time as possible for us to provide accommodations.

City of Tempe, Diversity Office
Michele Stokes, ADA Compliance Specialist
31 East Fifth Street, 2nd Floor,
Tempe Arizona 85281
Phone: (480) 350-2704
FAX: (480) 350-2907
TTY: (480) 350-8400 

ADA Complaints or Concerns 

Please help us! Tell us where there are areas that are not accessible or accessibility concerns you may have. Please fill out this form or contact the Tempe’s ADA Compliance Specialist so we can address your concerns and complaints accurately and timely. 

Click here for Parking Information

If  you have an accessible parking plate or placard you can park at any street metered parking space for free  (This does not apply to ASU properties or private lots).


Assistive Listening Devices
When should assistive listening devices be used in a facility?

"Assistive listening system (ALS are intended to augment standard public address and audio systems by providing signals which can be received directly by persons with special receivers or their own hearing aids and which eliminate or filter background noise.  The type of assistive listening system appropriate for a particular application depends on the characteristics of the setting, the nature of the program, and the intended audience.  Magnetic induction loops, infra-red and radio frequency systems are types of listening systems which are appropriate for various applications."

According to these guidelines, "An assistive listening system appropriate for an assembly area for a group of persons or where the specific individuals are not known in advance, such as a playhouse, lecture hall or movie theater, may be different from the system appropriate for a particular individual provided as an auxiliary aid or as part of a reasonable accommodation.  the appropriate device for an individual is the type that individual can use, whereas the appropriate system for an assembly area will necessarily be geared toward the "average" or aggregate needs of various individuals."  Such areas must have permanently installed ALDs if:

  • audible communications are integral to the use of space (e.g., concert and lecture halls, playhouses and movie theaters, meeting rooms);
  • the venue can accommodate at least 50 people, or the venue has audio-amplification systems; and,
  • the venue has fixed seating.

The guidelines provide minimum requirements, such as the number of receivers for a permanently installed system.  They also specify what electrical outlets or other supplementary wiring to support portable assistive listening systems must be provided in areas not required to have a permanently installed assistive listening system.

Renting or Purchasing Portable Assisted Listening Devices

Assistive Listening Devices (Portable FM Listening Systems) are available for rent or purchase at Bridge Between Nations, at 888-556-3887 or 480-596-0047 or at or via other distributors.

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